Hardship Assistance

If you are experiencing financial hardship, you are not alone. At Finance One, we understand that life happens, and we are here to help.

What is Financial Hardship?

Financial hardship is when you are unable to meet your financial commitments. This could be caused by unforeseen or unexpected circumstances such as illness or injury, natural disaster, family and domestic violence, unemployment or changes in income. If you have a joint loan and need help with repayments, we can assist you individually if you request hardship assistance.

Step 1/4 - Your Details

First Name *

Middle Name *

Last Name *

Date of Birth *

Contact Number *

Email Address *

Residential Address *

Postal Address - if different from above *

Loan Number *

Is this a join loan? *

First Name *

Middle Name *

Last Name *

Date of Birth *

Contact Number *

Email Address *

Residential Address *

Postal Address - if different from above *

Reason for seeking Hardship Assistance *

Statement of Financial Circumstances *

How long will you require assistance for? *

Please upload any supporting documents *

Max. size of total attachments: 5mb

No file selected

How much do you propose to contribute towards your minimum contractual payment? *

Please provide all Bank Accounts in your name (BSB, Account Number and Value) *

Main Income $ *

Frequency *

Centrelink / Government Payment *

Frequency *

Other $ *

Frequency *

Rent *

Frequency *

Food & Clothing *

Frequency *

Utilities (Electricity & Gas) *

Frequency *

Car Expenses (Fuel, Rego, Maintenance etc.) *

Frequency *

Medical / Health *

Frequency *

Insurance (Life, health, Home, Car etc.) *

Frequency *

Telephone *

Frequency *

Finance One Loan *

Frequency *

Entertainment *

Frequency *

Subscriptions *

Frequency *

Council (Rates / Water) *

Frequency *

Child Support *

Frequency *

Day Care / School Fees *

Frequency *

Other *

Frequency *

I declare all the information entered is to the best of my knowledge *

Phone

1800 346 66

between 7:30am – 6:00pm

Monday – Friday

hardship@financeone.com.au

Operating Hours

Mon 7:30am – 6:00pm
Tues 7:30am – 6:00pm
Wed 8:30am – 6:00pm
Thurs 7:30am – 6:00pm
Fri 7:30am – 6:00pm

Post

PO Box 3041

Hermit Park , QLD 4812

Hardship Application Form

To download a copy, click here

Frequently asked Questions

What happens after I apply?

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Will hardship impact my credit score?

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How long can I receive hardship assistance for?

Can someone assist me with my hardship application?

Other Help